Support and maintenance

An effective e-commerce platform requires constant attention. We support you in managing your product catalogue and updating your website sections.

Product catalogue management

Keep your catalogue up to date, develop new sections, and refresh your website’s design to adapt to the evolution of your business.

Once your e‑commerce site is live, we can assist you with daily product management, supporting you in maintaining your website aligned with your commercial needs.

Product import and updates

We can import and update collections and products directly in your website’s CMS or PIM, optimising data for more efficient management. Tasks you can delegate to us include:

  • Data normalisation and cleaning from Excel files before import
  • Product description generation based on your input
  • Updating price lists for your e‑commerce

Product images

Preparation and optimisation of your images to ensure effective presentation:

  • Web format optimisation for improved site speed
  • Selection and editing of main product images and gallery images

Homepage and showcase section updates

To showcase your collections effectively and direct customers to key or promotional products, your homepage and landing pages should be constantly updated. We support you in this continuous process by:

  • Identifying collections or products to highlight
  • Creating graphic elements for the homepage and landing pages
  • Developing banners and graphical elements for the website

Landing pages and new features

We support you in creating landing pages and developing new functionalities for your website, such as special campaigns for Black Friday or seasonal events. Our services include:

  • Graphic design
  • Creation of customised graphic elements
  • Custom software development

High-quality newsletters for your customers

Newsletters are essential for keeping your customers informed about new collections, promotions, and updates. Their quality should reflect that of your products. We help to maximise your newsletters through:

  • Editorial calendar planning
  • Creation of graphic templates tailored for every occasion
  • Preparation of graphic elements and optimised images
  • Uploading content to your platform and scheduling

Support and training

Following the website’s launch, we train your team to independently manage content. Should you encounter any difficulties, we remain available to provide dedicated and timely support.

Platform maintenance

If you use an open-source platform, we handle security updates and hosting management, ensuring all services remain up to date. Our support includes:

  • Creating a staging environment to test updates and modifications
  • Platform updates following security patch release cycles
  • Testing and debugging before publication to ensure proper functionality
  • Seamless production release without disruptions to your e‑commerce

Ongoing support for your e‑commerce and website. With MON-KEY, you'll have a reliable partner assisting you in managing your product catalogue, updating your website, and optimising content.

to find out how we can help keep your e‑commerce up to date and performing at its best

Have a project in mind? Let’s discuss it together!

Whether you want to discuss an idea or start a new project, we’re here to listen. Fill out the form to schedule an appointment directly to speak with us, with no obligation.

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